CUSTOMER CARE

Pre Order Deposit Terms

1. Upon ordering a 50% deposit and the full delivery cost is to be paid. Your delivery details will be requested at this stage.

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2. You will be sent an order confirmation after payment is made.

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3. When the stock arrives we will email you requesting that the remaining 50% balance is paid. Your order will be sent once payment has been made and you will be sent tracking information.

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4. The estimated date of arrival is specified on each product page and we are not expecting any delays. The dates provided are reliable.

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5. Ordered items are considered as sold and the “pre-order” cannot be canceled. Once you have received the pre-order we allow for exchanges or store credit.

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6. If for any reason your item is not sent within two weeks of the specified delivery date we will refund your deposit in full.